Volvo Car South Africa dealer network awarded
for 2017 achievements
Volvo Car South Africa
(VCSA) recently hosted its annual Dealer of the Year Awards where the VCSA
dealer network was honoured for its 2017 achievements.
The 2017 VCSA Dealer of
the Year awards saw Tom Campher Volvo Cars Johannesburg walk away with the
awards for both ‘Aftersales Dealer of the Year’, as well as ‘Overall Dealer of
the Year’. It’s worth noting that this is the second year in a row that Tom
Campher Volvo Cars Johannesburg has been named ‘Overall Dealer of the Year’,
and it’s the seventh time in under 15 years that they have won this prestigious
award, which is an impressive accomplishment.
Volvo Cars East London
was named ‘Sales Dealer of the Year’, whilst Auto Baltic Nelspruit received the
‘Most Improved Dealer of the Year’ award.
Says Greg Maruszewski,
VCSA Managing Director: “These awards are well-deserved and we’re proud to see
our dealer network raising the bar higher each year. Ever-increasing standards
across the entire network show that our implementation of enhanced customer
care programmes, service targets and sales incentives are effective.
Congratulations to the winners – you deserve this recognition for your
outstanding performance and dedication to keep improving the level of service
in all aspects of the Volvo ownership experience.”
2017 Volvo Car South Africa
Dealer of the Year
Each of the Dealer of
the Year awards are calculated using various criteria relevant to the category,
including year-on-year results, sales achievements, accessory penetration and
Customer Experience Management (CEM) scores.
Most Improved Dealer of the Year
2017
Auto Baltic Nelspruit
Sales Dealer of the Year 2017
Volvo Cars East London
Aftersales Dealer of the Year 2017
Tom Campher Volvo Cars
Johannesburg
Overall Dealer of the Year 2017
Tom Campher Volvo Cars Johannesburg
