PORT
ELIZABETH – Isuzu’s truck technicians recently held the South African flag high
at the Isuzu World
Technical Competition, also known as I-1 Grand Prix held in Japan.
The team
ended in sixth place in
the Commercial Vehicle division where they competed against 22 countries.
The South
African team was represented by Miles Swanepoel from Isuzu Truck Centre in Cape
Town and Donovan Murray from Bates Shelly Beach in Durban and coached by Stevan
Smith, Isuzu Motors South Africa (IMSA) Field Service Engineer. They also won a
new award, the “Star Distribution and Dealer” Award for aftersales performance.
The
South African flag was further raised by Miles Swanepoel who came in fourth
position in the individual mechanics competition which featured 64 mechanics
from around the world.
Isuzu Motors South Africa Chief Executive Officer
and Managing Director, Michael Sacke, said the company was honoured to receive
these awards and to be rated
amongst the very best in the world.
“The winning technicians certainly embrace our
mission to be a highly motivated team who deliver the best customer experience.
“We are extremely
proud of the technicians at our dealerships who continue to raise the bar in
delivering quality service. We are also delighted
that our technicians have been recognised for their focussed, agile and
flexible approach to finding innovative solutions to ensure that truck
customers vehicles remain in operation,” said Sacke.
The
competition consisted of a written and practical component of vehicle
inspection and repair, as well as a single unit inspection and repair, conducted by Murray and Swanepoel, with guidance by
Smith.
South
Africa has improved its ranking every year in the I-1 Grand Prix for Commercial
Vehicles. In 2014, the first year SA participated, the team finished 19th
overall. In 2015 the team received the “Jump Up” Award for the most improved
team, finishing 15th overall and the teamed reached 7th place in
2016.
It was
the 13thyear that Isuzu hosted the I-1 Grand Prix, to honour top
service staff and technicians from all over the world to compete against each
other by testing their technical skills and expertise to motivate and elevate
their service skills levels.
In August
this year the bakkie technicians represented IMSA in the Light Commercial leg
of the I-1 Grand Prix competition in Thailand where they came third out of 24
participating countries.
Caption:
From left, Craig Uren
IMSA Executive Officer Sales, Service and Marketing, Michael Sacke, IMSA MD and
CEO, Donovan Murry, Bates Shelly Beach technician, Miles Swanepoel, Isuzu Truck
Centre Cape Town technician, Wayne Osborne, IMSA General Manager, Training and
Organisational Development and Stevan Smith, IMSA Field Service Engineer.
